Information for tenants

As a Panda property tenant, you are important to us and we aim to make you feel valued at all times. We appreciate that you may have questions and issues to deal with when you move into your new home. We are here to help you, so please don't hesitate to make contact with us at any time. We will deal with your request in a timely fashion and endeavor to remedy your issue as soon as possible.


Repairs & maintenance

If your property requires a repair or routine maintenance, please contact us as soon as possible. you can contact us by email, using the form opposite, or by telephone on:-

  • 01204 123456

We will assess your request quickly and instruct our maintenance contractor (Cube Construct) to make arrangements with you to visit the property. The maintenance team will report back to us quickly and we will then make a convenient appointment with you to carry our the repairs.

Please note: All requests for repairs or maintenance must be reported to Panda Property and not Cube Construct. Panda Property will make the initial contact with Cube Construct on your behalf.


Agreement or payment queries

If you have any questions in relation to your rental agreement or rental payments, please contact us as soon as possible. you can contact us by email, using the form opposite, or by telephone on:-

  • 01204 123456

Contacting us by email

The easiest way to make contact with us is by using our email form below. Please enter your email address in the "your email" box below, then provide a brief description of your reason for contact in the "message box". We will respond to you within 8 working hours to discuss your issue in person.



Maintanence contractor

The building and maintenance contractor responsible for all Panda properties is Cube Construct Limited. On receipt of your maintenance request, we will instruct the Cube team to make contact with you to arrange a convenient time to visit your property.

All requests for maintenance must be reported to Panda Property initially, please do not contact Cube directly as this may incur a charge to the tenant.

 

www.cubeconstruct.co.uk